Privacy policy

This privacy policy sets out how Distilled Water Supplies uses and protects any information that you give when you use this website. Distilled Water Supplies is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Distilled Water Supplies may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 9th August 2013.

What we collect
We may collect the following information: name and job title contact information including email address demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers.

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We do not store credit card details nor do we share customer details with any 3rd parties

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Distilled Water Supplies, Unit 2 Airfield Road Trading Estate, Airfield Road, Podington, Northamptonshire NN29 7XA.

Why Distilled Water is Better than Deionised Water

Water is a fundamental component in many processes, from daily consumption to industrial applications. While pure water is often required, not all purification methods yield the same results. Two common methods of water purification are distillation and deionisation.

Understanding the Basics

  • Distilled Water: This is water that has been boiled into vapour and then condensed back into a liquid in a separate container. This process removes impurities and contaminants present in the water.

  • Deionised Water: Deionisation is a process that uses ion exchange resins to remove ionised salts from the water. However, it doesn't effectively remove non-ionised particles, like viruses or bacteria.

Reasons Why Distilled Water is Superior

  1. Comprehensive Purification: Distillation is a comprehensive method that removes a wider range of impurities. As water is boiled and turned into steam, it leaves behind contaminants, impurities, and minerals. When the steam is cooled and returns to its liquid state, what's left is pure water. This process ensures that bacteria, viruses, and other harmful agents are eradicated.

  2. Inconsistency in Deionisation: The effectiveness of deionisation depends on the quality of the ion exchange resins and their maintenance. Over time, these resins can degrade or become saturated, leading to a decline in purification quality. This inconsistency can be problematic, especially in applications that require consistently pure water.

  3. Organic Compound Removal: Distillation is more effective in removing organic compounds. While deionisation can remove ionised salts, it struggles with organic compounds. Distilled water, having undergone boiling, ensures that most organic compounds are left behind during the vaporisation process.

  4. Taste and Odour: Distilled water often has a more neutral taste and odour. Since it's free from most contaminants and minerals, it doesn't have the metallic or chemical taste that sometimes accompanies deionised water.

  5. Safety: Distillation's boiling process ensures that harmful bacteria and viruses are killed, making it safer for consumption. While deionised water removes ions, it doesn't guarantee the removal of harmful microorganisms.

Applications of Distilled Water

Given its superior purification, distilled water is preferred in various applications:

  • Medical Field: For medical procedures and in laboratories, distilled water's purity is crucial. It ensures that results are not tainted by impurities.

  • Automotive Industry: In car batteries and cooling systems, distilled water is used because of its lack of minerals, ensuring longer life and better performance.

  • Household: For appliances like irons and humidifiers, distilled water prevents mineral build-up, ensuring the devices last longer and function efficiently.

  • Consumption: Many choose distilled water for drinking due to its purity, believing it to be healthier and cleaner.

While both distilled and deionised water have their places in various applications, when it comes to comprehensive purification, safety, and consistency, distilled water clearly stands out. Its natural and thorough purification process ensures that you're getting water in its purest form, free from harmful contaminants and impurities. Whether you're using it for personal consumption, in the medical field, or for industrial purposes, distilled water offers reliability and quality that's hard to beat.